Black Swan Capital Wins Excellence in Client Service Award- Again!
Every year since Black Swan Capital launched its services for expats in Europe, our work has been recognised in the International Adviser Best Practice Awards.
We are delighted to again be presented with the award for Excellence in Client Service, in the 2023 awards announced this week.
We are humbled by the judges’ comments:
From the judges: “Client service seems to be part of the business’s DNA – it sets them apart.”
We set out every day to deliver the highest standards in financial planning and investment advice that is centred on the client’s needs and targets, so it makes us very proud this shines through.
Commenting on the win, our chief executive officer, David Bellingham, said he was delighted to receive the award and paid tribute to everyone within Black Swan Europe for their client-focused approach and hard work.
“This award is a recognition of everyone’s tireless work to deliver an excellent service and great outcomes for clients,” he explained.
“We believe that expats in Europe deserve the very highest standards of advice to manage their often complicated circumstances.
“Every solution we deliver is tailored to each client’s individual circumstances. It is based on a deep understanding of the regulations and is explained in a straightforward and understandable way.”
Recognition of a first-class service
If you’re a client of Black Swan Europe, you’ll also know we aim to deliver a first-class service by ensuring we’re always available to clients and prospective clients.
As our Managing Director, Edward Mainwaring-Burton stated in response to this award,
“We are very pleased because this Excellence in Client Service award highlights that everything we do is about delivering consistent, quality advice for our clients.
“We make sure we keep clients informed and are always available to speak with them, across all markets and economic conditions. After all, its about doing what’s best for the client and providing the highest standard in ongoing advice.
“We are sure it was this approach that was recognised by the judges and the reason we have been named winner of this highly sought-after award.”
Get in touch
If you are an expat in Europe and would like to discuss how we might be able to help you, please contact us. Simply email us at info@blackswancapital.eu, we’d be happy to talk.